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Frequently Asked Questions
Find answers to common questions about our products and services
Standard shipping typically takes between 10–19 business days, depending on your location and local postal services. Each order is carefully packaged to ensure your chess set arrives safely and in perfect condition. Tracking information will be provided so you can follow your shipment every step of the way.
Yes, we proudly ship to over 50 countries worldwide. Our international customers can enjoy the same high-quality service and careful packaging as domestic orders. Shipping times may vary depending on the destination and local customs procedures, but we provide full tracking details to keep you informed throughout the delivery process.
Once your order has been shipped, you’ll receive a confirmation email containing your tracking number and carrier details. This allows you to monitor your shipment in real time and stay informed about its progress. From dispatch to delivery, you’ll always know exactly where your package is on its journey.
For your convenience, we accept a wide range of secure payment methods, including all major credit and debit cards, PayPal, Apple Pay, and Google Pay. Our encrypted checkout system ensures your personal information remains protected, providing a smooth, safe, and hassle-free purchasing experience every time you shop with us.
