Warranty Policy

Chess Sets for Sale – Warranty Policy

At Chess Sets for Sale, we stand behind the quality and craftsmanship of our products. Every chess set we sell is carefully inspected to ensure it meets our high standards for design, durability, and performance.

We want you to shop with confidence — that’s why all of our products come with a 1-Year Limited Warranty.

1. Warranty Coverage

This warranty covers manufacturing defects and issues in materials or workmanship for a period of one (1) year from the date of purchase.

If your product is found to have a covered defect during the warranty period, we will, at our discretion:

  • Repair the defective item,

  • Replace it with a new or equivalent item, or

  • Issue a full refund for the purchase price.

2. What the Warranty Does Not Cover

This warranty does not cover:

  • Normal wear and tear

  • Damage caused by misuse, accidents, or improper care

  • Alterations or modifications made after delivery

  • Damage resulting from exposure to extreme temperatures, humidity, or sunlight

  • Lost or stolen items

Note: This warranty applies only to products purchased directly from Chess Sets for Sale or our authorized distributors.

3. Warranty Claim Process

To submit a warranty claim, please contact our customer service team within the warranty period.

How to Reach Us:
Email: chesssetsforsale@gmail.com
Phone: +1 (418) 931-5333

What to Include:

  • Your order number or proof of purchase

  • A detailed description of the issue

  • Clear photos or videos showing the defect

Our team will review your claim and respond within 3–5 business days with next steps. If your claim is approved, we’ll guide you through the repair, replacement, or refund process.

4. Shipping for Warranty Claims

In most cases, Chess Sets for Sale covers the cost of return shipping for approved warranty claims.
Customers are responsible for packaging the product securely to prevent further damage during transit.

5. Warranty Transfer and Limitations

This warranty applies only to the original purchaser and cannot be transferred.

Chess Sets for Sale is not liable for any indirect, incidental, or consequential damages resulting from product defects beyond the value of the original purchase.

6. Legal Rights

This limited warranty gives you specific legal rights. You may also have other rights that vary depending on your local consumer protection laws.

Our warranty does not limit or exclude any rights you may have under applicable consumer protection regulations.

Contact Information

For all warranty inquiries or assistance, please contact:
Email: chesssetsforsale@gmail.com
Phone: +1 (418) 931-5333
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Thank You for Choosing Chess Sets for Sale

We appreciate your trust in our craftsmanship and commitment to quality. Our team is dedicated to ensuring your chess set provides a lifetime of enjoyment and inspiration.