Shipping Policy

Chess Sets for Sale Shipping Policy

Welcome to Chess Sets for Sale! We are committed to providing you with a high-quality shopping experience. Please read our Shipping Policy carefully to understand our procedures and your responsibilities regarding the shipment and delivery of your purchases.

Commitment

We are committed to providing full transparency regarding our shipping processes and any potential delays. You will be informed of the status of your order at every step of the way.

1. Order Processing Times

Orders are processed within 3–5 business days (Monday through Friday, excluding holidays).

You will receive a shipping confirmation email with tracking information once your order has been processed.

2. Shipping Methods and Costs

We are proud to offer free worldwide shipping on all orders over $300 USD.

For orders under $300, a flat shipping fee of $25 USD applies.

We use trusted shipping couriers to ensure your products arrive safely and on time.

3. Estimated Delivery Times

  • Processing Time: 3–5 business days

  • Transit Time: 7–14 business days

  • Total Estimated Delivery Time: 10–19 business days

Orders placed before 5:00 PM EST will be processed on the same day. Orders placed after 5:00 PM EST will be processed the following business day.

4. Address Changes

To request a change in the delivery address, please contact our customer service team.

Email: chesssetsforsale@gmail.com
Phone: +1 (418) 931-5333

We will do our best to accommodate your request. However, changes cannot be guaranteed once the order has begun processing.

5. Order Cancellations

Orders can be canceled if they have not yet been processed for shipping.
If you wish to cancel your order, please contact our customer service team as soon as possible.

6. Contact Information

For any questions or concerns regarding our Shipping Policy or your order, please contact us:

Email: chesssetsforsale@gmail.com
Phone: +1 (418) 931-5333
Customer Service Hours: Monday – Friday: 9:00 AM – 5:00 PM EST

Thank you for choosing Chess Sets for Sale. Your satisfaction is our top priority. We appreciate your business and look forward to serving you.